The Institute of Financial Operations Self-Study Portal

Have you ever hired a great candidate whose evil twin showed up to work for you? How did that happen? Maybe you interviewed for a job you were perfect for and didn't get it. Why? How much fun would it be to manage and work with a team of motivated, happy individuals? Learning objectives will include:

• Targeting interview questions to meet your expectations
• When the best candidate might not be the best employee
• Rewarding without creating entitlements
• Best use of recognition and rewards for employee motivation